We manufacture our products after the order. It enables us to minimize the risks of price fluctuations in cryptocurrency and allow us to price our products competitively.
The production takes 1-7 days (on average it’s 3 days) after which we ship the item.
So the shipping and the fulfillment have to be taken into consideration together when estimating the total delivery time.
We ship worldwide from our fulfillment centers in the USA and Europe.
Estimated shipping times:
- USA: 3-5 business days
- Canada: 5-10 business days
- World: 10-30 business days
International shipments may incur customs fees. For each country the customs policy is different, and the fee is determined on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees. When placing the order in our store, you agree to pay the customs fees for your country if any occur. If you are unsure about the costs of import taxes for your country, contact your local customs office.
Order never arrived:
If your order didn’t arrive within our estimated delivery deadline, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, please contact your local Post Office with the tracking number of your item and see if the item is stuck on the customs. Be sure to get in touch with us with your order number and we will see what can be done.